Shipping policy
SHIPPING POLICY
Thank you for shopping with Room2Door Decor. Each décor collection is carefully prepared and packaged to arrive safely and beautifully.
PROCESSING TIMES
Orders are typically processed within 3–5 business days, excluding weekends and holidays. You will receive a confirmation email with tracking information once your order has shipped.
SHIPPING RATES
Shipping charges are calculated based on the delivery address and will be displayed at checkout before payment is completed.
DELIVERY TIMES
Estimated delivery times vary depending on the destination and shipping carrier. Delivery dates provided at checkout are estimates and are not guaranteed. Delays caused by carriers, severe weather, holidays, or other circumstances outside our control may occasionally occur.
TRACKING YOUR ORDER
Once your order ships, tracking information will be sent to the email address provided at checkout. Please allow up to 48 hours for tracking information to update.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address. Please contact us immediately if you notice an error. Once an order has been processed or shipped, we may be unable to change the delivery address.
DAMAGED PACKAGES OR ITEMS
Please inspect your order when it arrives. If your package or any item is damaged, contact us within 48 hours of delivery at room2doordecor@yahoo.com. Please include clear photographs of the damaged item, packaging, and shipping box so we can assist you.
LOST OR MISSING PACKAGES
If your tracking information shows that your package was delivered but you cannot locate it, please check around the delivery location and contact the shipping carrier. You may also contact us at room2doordecor@yahoo.com so we can help review the shipment.
CONTACT US
For questions about shipping or delivery, please contact:
Room2Door Decor
room2doordecor@yahoo.com